Refund Policy
Upon receipt of your return, your products
will be undergoing a quality check and a refund (after deducting the shipping
amount) of the product amount will be issued in terms of a credit voucher
redeemable for your future purchase on bikesterglobal.com/shop. Alternatively,
you can also opt for a refund to the original mode of payment you used while
ordering. Please note that payment gateway charges may be applicable if you opt
for a refund to your original mode of payment. For all Cash on Deliver orders,
refunds will be issued as Credit Vouchers redeemable on
bikesterglobal.com/shop. We will initiate your refund within 3 business days of
receiving the return. Your refund is estimated to be credited to the account
used for order payment within 7 business days after initiating the refund.
Products that are not eligible for return:
Bespoke items
Heavy Items: Crash Guard, Saddle Stays and
other custom fabricated products
On-sale and discounted items
Pre-ordered/ Specialized items
Merchandise and Accessories
Clothing (T-shirt, Innerwear, Base Layers,
Balaclava, etc.)
Hazardous Materials
Oil, Cleaners and Lubricants
Electronic Items
Flammable Liquids or Gasses
Cancellation Policy:
An easy cancellation process is available
for all our esteemed customers. You can cancel your online order before the
product has been shipped and your entire order amount will be refunded.
You can cancel an order by contacting our
Customer Support via call or Email
Customer Support Number: +91 09833881212 /
+91 7718881212
Customer Support Email:
goldenwheelz@yahoo.com
Price Match Guarantee
If you purchase an item on Goldenwheelz and you
find the same product or package for less, on another website within 24 hours
of purchase, we’ll give you the difference! Send us an email at
contact@goldenwheelz@yahoo.com by entering your details, your order number, the
product you are claiming for, and a screenshot of our competitor’s advertised
price. Once we verify the lower price is genuine and in stock, we will respond
to you by email with details regarding claiming your refund.
